market research/information collection

Identification of market size, potential customers, generates leads through tele-survey and provides sales and marketing supports.
Provide sales and marketing support.

Case study-market research/information collection

Customer status

  • We have the actual record of Car purchased, but our customer count at the moment is 【0】
  • Wants to start Car business
  • Wants to start business targeting high class consumers.
↓

Market ・Environment

  • No data、unknown market
  • Group of rich people increase、market size getting larger
↓

Customer needs

  • Rapid expansion of business scale which increase the customer number
  • Set up VIP service system
↓

Set up VIP service system

【 「Offence 」(Acquire customer) 】
  • Data gathering of target customers by survey
  • Conduct telesales to the target customer
  • Build call centre for customer acquiring
【 「defense」(take of the existing customer and build the brand) 】
  • Aiming the rich people ,provide the consultancy to them
  • Provide free and fast help, satisfactory survey, recall notice and check notice
  • Build a high quality call centre by routine quality control and feedback checking

95teleweb has multiple call centers all over China with network over Asia
and help you get success with our world class service。

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