Offsite/Onsite
Offshore
BOT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Offsite/Onsite model

 

 Offsite model
Three elements are involved in this model: site, staff and management respectively. We offer a flexible combination of these elements according to our customers’ requirements.
Site service:
      We provide IT system and the site to clients.
Staff and site service:

      We provide call center agents, IT system and the site to clients.

Staff, management and site service:
      We call center agents, management, the site and IT system.
 Onsite model

Customers can choose one or both of the following elements based on their requirements.

Staff service:
      We provide qualified staff working at the site of customers.
Management service model:
      We provide contact center management service
Both:
      We provide both qualified staff and contact center management service.
    
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