| Offsite model |
| Three elements are involved in this model: site, staff and management respectively. We offer a flexible combination of these elements according to our customers’ requirements. |
| Site service: |
| We
provide IT system and the site to clients. |
| Staff and site service: |
We
provide call center agents, IT system and the site to clients. |
| Staff, management and site service: |
| We
call center agents, management, the site and IT system. |
|
| Onsite model |
Customers can choose one or both of the
following elements based on their requirements. |
| Staff service: |
| We
provide qualified staff working at the site of customers. |
| Management service model: |
| We
provide contact center management service |
| Both: |
| We
provide both qualified staff and contact center management service. |
|