Offsite/Onsite
Offshore
BOT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Offshore Business Cooperation Model

 

      Delivering low-cost but high-quality service.
95teleweb delivers quick, professional, low-cost and high-efficient contact center and technical support service tailored to the needs of Clients based outside China

      With 95teleweb’s experience in China contact centers over the past 10 years, our large operation and rich experience enables us to help you, our Clients, establish an off-shore contact centers with small upfront investment, compared to setting up on your own in a foreign country like China with vast labor and licensing requirements.

Service Contact center Technical support
Service Content

·Pre-sale consultancy

  1. ·Complaints and suggestions    handling
  2. ·After-sale service
  3. ·Emergency
  4. ·Orders handling
·Channel management

·Product function consultancy

    ·Remote product installation
  1. ·Instructions on product
        operation
  2. ·Remote product debugging
  3. ·Remote product Upgrade
  4. ·product technical problems    consulting
  5. ·Product problems handling
·IT system Operation and    
   maintenance
Working Hours

5×8,5×12

7×8,7×12

7×24

5×8,5×12

7×8,7×12

7×24

Support Language

English、Japanese、Korean、
Chinese mandarin、
Chinese Cantonese etc.

English、Japanese、Korean、
Chinese mandarin、
Chinese Cantonese etc.

    
3F,Tower B28,Hengtong Commercial Centre,Jing Oriental. No.10 Jiuxianqiao Road, Chaoyang District,Beijing 100016 P.R. China Phone:(8610)-58601060 ext.5316; 13810712462             copyright © 95Teleweb.All right reserved