95teleweb — the leading Customer Relationship Management Outsource Provider
Contact Center Outsourcing
- Inbound Service
95teleweb’s advanced contact center integrates voice, multimedia and internet supported by proprietary comprehensive operating management system. With rich experience in customer service and a track record of successful, effective implementation, 95teleweb delivers innovative, flexible and deeply customer-oriented service that builds trust for our Clients and earns the loyalty of our Client’s customer.
- ·Technical support
- ·Consumer service
- ·Complaint and suggestion handling
- ·VIP service
- ·Data updating
- ·Orders handling
- ·Emergency service
- ·Channel management
- ·BBS service
- ·E-commerce service
- ·Internet shopping service
- ·E-Mail marketing service
- ·Customer satisfaction survey
- ·Powerful multi-functional contact center platform
- ·Flexible charging
- ·Exclusive consumer numbers 800/4006/4008
- ·Professional management
- ·Customer-oriented service and products
- Outbound Service
The passive customer service model has been overtaken by rapid changes in the market. Companies take the initiative to identify and seek potential customers, to lead them through the cycle of awareness building, generating product interest, purchase and referral. Through effective application of the latest marketing techniques, data mining and customer lifecycle analysis supplemented by the largest number of years operating outbound services 95teleweb offers the most comprehensive menu of outbound services available in China We build the bridge of trust to constantly improve communication and the business relationship between our Clients and their customers.
- Sales and marketing
- Business promotion
- Conference invitation
- Sales leads exploration
- Product sales
- Dealers
management
- Survey
- Customer satisfaction survey
- Market research
- Industry investigation
- Follow-up survey
- Business Support
- Customer care
- Fee calling up
- Data confirming
- Data cleaning
- Potential customer developing
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Phone:(8610)-58601060