Specifications：
Specifications：
- Consulting service on operation and management
95teleweb helps Client contact centers establish operations, policies, training and management standards. We can help you determine your IT and telecom system requirements and offer cost-effective full service solutions or assist Clients with spot problem diagnosis and problem solving based on our vast implementation experience in China.
- Consulting service on system construction
95teleweb has a strong technical support team with rich knowledge base and extensive experience in contact center system construction and operation.
- Consulting service on telemarketing and telesales
With years’ consulting experience in telemarketing and telesales operation and management, 95teleweb is capable of providing more than 100 different kinds of solutions in 6 items.
- Various professional training
95teleweb has been the pioneer in bringing in a set of advanced contact center courses into China. Learning through our own operational experience, we know what works for training in China. 95teleweb developed its own training system for agents, supervisors, managers, Quality Assurance and technical specialists. That offers a series of development courses which are cutting edge and practical.
- Human resources solutions – including employee retention
95Teleweb human resources solutions provide a jumpstart for new employees with our orientation and product training program. 95teleweb can recruit and employ staff on behalf of our Clients and develop customized series of training that meet Client’s specific needs. We apply our experience so that by anticipating and solving problems ahead of time, the highest proportion of a contact center budget is effectively spent in generating good customer relationships, recurring revenues and high profits for our Clients. |
Phone:(8610)-58601060