Contact Center and CRM Consulting & Training

       With years’ operation experience and leading theories, the consulting & training service provided by 95teleweb is both up-to-date and feasible in China.

       Its consulting & training service covers overall planning, staff management, business operation process, training system and operation improvement. The training can be strengthened through on-site tutoring. It aims to help customers fulfill the transformation of a contact center from a cost center to a profit center.