Masterpiece Group and its subsidiaries aim to pursue international high-quality and easy-to-use "multi-language 24/7 BPO services". With English, Chinese and Spanish as the center, China's "95 Telecom Network" and Colombia's "Colombia" Outsourcing Solutions "have established strategic cooperation. The world's first alliance "Global BPO Alliance (GBA)" was established by BPO operators. GBA's mission is to ensure that all users, regardless of their country, in any language, are comfortable with the quality of their services at a reasonable price. Currently, we offer a variety of BPO services specifically for the Americas and Asia, with an emphasis on English, Chinese and Spanish. Going forward, we will continue to welcome new partnerships aimed at promoting Asian languages with an eye to Europe and the Middle East, which is essential.
95TeleWeb has been serving China for more than 20 years. In the competition of major global BPO enterprises, we have received continuous support from more than 300 companies in China for many years. In China, can be a guest Customers to provide better, better service, rising labor costs, recruitment difficulties to cope with the ability is indispensable necessary capabilities, 95Teleweb has set up call centers in the country It can be proved that different call centers can be set up in different places according to the specific needs of customers, so that customers can get more manpower and cost support
95Teleweb not only has branches in all provinces of China, but also in the Philippines, Colombia and other overseas regions to provide customers with Chinese language at a lower local price Foreign English, Spanish, Japanese, Thai and other languages services
95Teleweb makes full use of its own call center software system to reduce initial system investment time and cost for customers. In addition, can be more knot According to the actual consumption of customers, we can strictly calculate and combine the mode of shared operation to provide customers with multiple pricing modes such as quantity or number of services for customers to choose, so as to minimize the possible operating costs of customers. Through reasonable local costs and efficient business integration capabilities, customers can achieve a cost reduction of nearly 30% after choosing outsourcing
95Teleweb attaches great importance to timeliness. From quotation making, contract signing to outsourcing service, the service can be completed and started in at least 10 working days.
After confirming the purchase intention with the customer, our sales team will work with the call center hardware and software System leader and field manager to ensure that all preparations are completed prior to the start of submission Including but not limited to operation manual, system customization, personnel recruitment and training, etc.
We aim to meet the actual needs of our customers and provide them with flexible and diversified BPO services.
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